What's new ūüĒČ - 21 dec 2018

Auto import Booking.com reservations

DECEMBER 21, 2018

Is your property listed on booking.com ? 

Save your team time and improve your guests satisfaction: automatically invite guests over email to prepare their stay and share their preferences via your Blackbell app.

Automated welcome emails to guests

December 21, 2018

Automatically send a welcome email to guests when their stay reservation is created.

A guest will receive email in his preferred language and will be automatically logged in your Blackbell app to place an order or chat without the need to create an account

Available for host. 
A stay can be created manually by a staff or automatically via booking.com, Protel or Mircros Opera integrations.

Services verified reviews ‚ėÜ

November 27, 2018

You can now choose to display for each of your services selected reviews received by verified customers.

Display the notation along with the review text.


Manage on mobile

November 20, 2018

This is a huge product release to offer the core Blackbell tools on mobile apps for iOS and Android.

services: view all, create and edit 
homepage: edit 
customers: view, create and send payment link
influencer campaigns: view, create
coupons: view, create
app settings: setup, edit

Download for iOS
Download for Android

Blackbell Score

November 16, 2018

We're thrilled to introduce Blackbell Score.

It measures how well you're doing using Blackbell and how you can improve.

Our data shows that a higher score means bigger sales and happier customers. 
Improve your score to improve your business. It's that simple.

Balances

November 5, 2018

We're introducing balances to let you view in real time: 

1. Amount of your balance that available to payout to your Stripe or Transferwise.
2. Amount of balance available soon. It takes 7 days after charge to become available to payout.

Set balance payouts schedule: daily, weekly, monthly or manually. 

Public product roadmap

October 19, 2018

We are proud to announce the launch of our new public product roadmap! 

This roadmap shows you what we'll be up next.

Services verified ratings ‚ėÜ

October 15, 2018

You can now choose to display for each of your services the average ratings received by verified customers.

Display the average notation of the service as well at the number of collected ratings. 


Our eBook is out!

Oct 5, 2018

‚ÄúToo much time spent on unprofitable administrative tasks‚ÄĚ... sound familiar? This is just one of the problems we find many service businesses are experiencing.

We‚Äôve been speaking to three service businesses about the main challenges they‚Äôve encountered while selling their services online.

Read about their experiences and solutions in our eBook!

Manage from Android

Sept 17, 2018

You can now access and manage all your Blackbell orders and chats from your Android devices!

Similar to the iOS Blackbell Manage, you can: 
‚ÄĒ Manage your orders from anywhere
View and accept customers’ orders, send quotes, collect payments, refund charges
‚ÄĒ Chat with your customers on the go
Respond to customers faster via in-app messaging
‚ÄĒ Send payment links in one click 
To existing or new customers

Blackbell x Transferwise

Sept 4, 2018

We've made it easier than ever to let you accept payments on Blackbell. 

Simply select your currency and enter your email address to start accepting payments on Blackbell. That's it! 

Allowing online payments is the best way to reduce no-shows, improve operations and easily issue refunds


Capture signatures at check-out

July 30, 2018

You can now capture your customers' signatures as part of the order booking flow. 
Simply add the "Capture signature" module as a booking step! 

Another feature to strengthen and streamline your operations. 




Scan customers' receipts. Improve operations.

June 28, 2018

From Blackbell Mobile App, scan a customer's receipt to easily access the related order.
Instantly retrieve order's details, payment status. 

Facilitate the work of your field staff while improving the experience of your customers. 

Introducing saved replies

June 28, 2018

Your customers are probably asking the same questions again and again. This means replying to them in the same way again and again.
This is where Blackbell's saved replies really help.

Saved replies shorten your response time while, keeping your responses personalized.

Sell from Wordpress

June 14, 2018

Easily sell your services straight from your Wordpress website

  • Install Blackbell Wordpress Plugin
  • Any link to your Blackbell automatically opens as a modal, offering your customers an inline checkout experience
  • Customer can access their cart and orders from a floating icon in all pages

Collect recurring payments

May 30, 2018

Blackbell just got even better. 

Now you can set up recurring payments to automatically get paid each month, week, day, or even year. With this new feature, there‚Äôs no need to chase down clients, take cards over the phone, or reenter the same info month after month. 

It‚Äôs billing made simple. 

Blackbell iOS App is here ūüď£

May 22, 2018

You can now access and manage all your Blackbell orders and chats from your iPhone and iPad.

With the Blackbell mobile app you can:
‚ÄĒ Manage your orders from anywhere
View and accept customers’ orders, send quotes, collect payments, refund charges
‚ÄĒ Chat with your customers on the go
Respond to customers faster via in-app messaging

Get paid instantly with payments links

May 8th, 2018

Blackbell now allows you to generate payment links to request payment for a specific product or service.

Your customers will be notified over email and can add their payment details and process their orders in less than 60 seconds.

Accepting payments from customers is now just a link away.

Blackbell "Buy Button" for your website

April 18th, 2018

The new Blackbell Buy Button is a great way to add Ecommerce to any website.
You can use it to sell your products & services on your WordPressTumblrSquarespace, on your own self-hosted website, or anywhere else. 

Simply copy paste our JS snippet into your website back-office and let your customers book your Blackbell services in a simple click. 

It only takes a few seconds and you'll benefit from all the features & reliability the Blackbell platform offers: online ordering, secure payments, calendars, order manager...

Calendars V2 lets you take day bookings

April 5th, 2018

Blackbell calendars are getting better. From now on, allow day bookings.

Use it for: 

ūüõĆ  Resource scheduling
Bed & breakfast, cottages, hotel rooms, houses, apartments, rooms

ūüö≤ Equipment rental
Ski, cars, bikes, computers, technical equipment, pools

ūüéĺ Multi-day event scheduling
Conference, course, fitness center, yoga class, gym

Blackbell new plans

March 15th, 2018

We've listened to your feedback and we are excited to present 4 new plans.

Coupons for everybody
Promotional coupons can be a powerful marketing strategy. We wanted to make them available to all. 

Unlimited calendars
No more limits in the way you schedule and manage operations.

More pages & services 
Our new Business plan comes with more pages & services at a much lower price.

Meet the Blackbell dealbot for Slack

March 13th, 2018

The old adage goes: Sales success starts with clear and instant communication. This is where Blackbell's new integration with Slack comes into the conversation. 

Get notified on Slack about new orders, new conversations and new customers. Respond to customers super fast from the app you already have open all day.

Introducing Blackbell referral program

February 21th, 2018

Blackbell exclusive referral program is on!

For each new paying customer you refer, you will earn 20% of their Blackbell subscription. A business using your coupon code will get 25% off his monthly subscription for 4 months.

You'll get paid instantly and automatically over Stripe, each time a business you referred is charged for his Blackbell monthly or yearly subscription.

Spread the love ‚̧ԳŹ

Know your customers

February 5th, 2018

The latest Blackbell update gives you the ability to understand your customers so you can make smarter decisions.

Anytime a customer uses your Blackbell platform - visits, chats or orders - his actions are automatically compiled into his profile. 

And good news ! This update will apply retroactively to your existing customers.

Blackbell will change the way you schedule

January 19th, 2018

Our new Calendar feature lets you customize times when people can book your services. 

Manage availabilities like a pro
Create simple rules. Setup is easy. Let Blackbell know your availability preferences and it’ll do the work for you.

Display real-time availabilities
Allow instant booking. Control operations.

Define rules to stay in control
Set buffer times before / after events, daily limits, slot limits, min schedule notice

Blackbell changelog

January 1st, 2018

Blackbell is starting 2018 with a bang!  On this page, we'll be sharing with you our major new features & integrations. 

Stay tuned ūüöÄ




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