DOMESTIC CLEANING Template

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Domestic Cleaning

Book your domestic clean now. All we need is 48 hours notice and we will take care of the rest. Book from $xx hour.

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End of Tenancy Cleaning

Book your end of tenancy cleaning. All we need is 48 hours notice and leave the rest to us.

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YOUR COMPANY NAME

ABOUT US

**Your Business Name** began as a small contractor in **Your Area**, back in **Year you formed**. Now, with years of professional experience behind our backs, our company is a leading provider of domestic cleaning in **Your Area**. We provide a complete range of services, using the latest professional equipment and the most effective methods known to date. Thousands upon thousands of customers put their trust in us each month and we make sure to live up to their expectations.

Our mission is to provide affordable, yet highly effective and convenient home care in the most streamlined way possible. That is why we have a customer care team who are always ready to render you assistance with whatever you need.

WHY US

OUR GOAL IS TO ESTABLISH A LONG-TERM RELATIONSHIP WITH OUR CLIENTS, BASED ON MUTUAL TRUST AND OUR ABILITY TO PROVIDE CONSISTENTLY PERFECT RESULTS.

When you’re looking for a reliable cleaning company to take care of your home or business premises, **Your Company Name** offers you the perfect balance of price and quality. You can be sure that our cleaning teams are polite, friendly and hard-working, never putting off a current cleaning task for their next visit.

Competitive flat rates starting at $XX per hour
Flexible slots including late nights, weekends and bank holidays
Our local cleaners are fully trained, vetted and insured
We use eco-friendly solutions and detergents on request
Our services come with a 100% satisfaction guarantee

OUR REVIEW

✩✩✩✩✩ “**Your Company Name** have figured out a way to provide expert services in a hassle-free way, and with a focus on quality as well. I’d recommend them to anyone in need of reliable and efficient cleaners..” Daniel Shafer

✩✩✩✩✩ “We have used **Your Company Name** for the last 2 years with a fortnightly clean and recommended them to many of our friends and colleagues.” Pauline Fuchs

✩✩✩✩✩ “**Your Company Name** are an extremely professional cleaning company; we’ve enlisted their cleaning services in many of our rented properties with exceptional comments from tenants and Landlords. On moving out of my own property I hired **Your Company Name** who carried out an outstanding clean on the entire property, including the cleaning of the carpets.” Carol Moreno

✩✩✩✩✩ “I have found **Your Company Name** to be honest reliable and trustworthy, but above all to provide an excellent service.” Dustin Levy

FAQs

FAQS

What time slots are available for end of tenancy cleaning?

Our end of tenancy cleaning services are available at 08:00 or 1:30pm Monday to Saturday subject to availability.

Can you carry out an end of tenancy cleaning service if I am not present?
As long as you can arrange access to your property, we can do the clean. We could also collect and return keys at a small fee.

Do you provide all cleaning materials and equipment needed for the service?
We provide all cleaning materials and equipment needed for the end of tenancy clean.

Do you wash painted walls and ceilings as part of end of tenancy cleaning?
No , we do not wash painted walls and ceilings, we only dust them and remove cobwebs.

Do I have to defrost my fridge- freezer in advance of exit clean?
Please make sure freezer is defrosted one day in advance, as if it is not, it will cost an extra £30 to defrost quickly on the day of the cleaning service.

Is external window cleaning included in your end of tenancy cleaning services?
We can clean windows externally at an extra fee, if there is safe access to them , this is not included in the standard end of tenancy cleaning service.

How many cleaners will turn up on the day?
The end of tenancy cleaning crews consist of one to four people.

Is carpets and upholstery cleaning part of the end of tenancy service?
Vacuuming only of carpets and soft furnishings is included In the standard end of tenancy cleaning schedule, professional carpet and upholstery cleaning is also available at an extra fee, at **Your Company Name** we proud ourselves in providing highest quality carpet and upholstery cleaning.

TERMS & CONDITIONS

Cancellation Policy

The client may cancel or reschedule the clean by giving us at least a 48 hours notice. Failure to provide us with the needed notice will result in a charge of 50% of the total invoiced amount.
The client can reschedule or cancel the appointment over the phone or by e-mail.
**Your Company Name** reserves the right to refuse any cleaning job if the condition of the property is hazardous to the health and well being of our operatives.
**Your Company Name** reserves the right to cancel or reschedule a clean in cases where an accident or any unexpected circumstances have befallen the assigned cleaning team.

Insurance

**Your Company Name** and the individual cleaners hold Public Liability Insurance.
Claims can be covered by **Your Company Name** and/or its operatives insurance, only if the damage/breakages are reported within 24hours of the clean.
**Your Company Name** reserves the right to carry out an internal investigation into any claims made by the client.
**Your Company Name** reserves any right to refuse disclosure of confidential company documents.

Access

The client must provide electricity and running water at the premises where the clean is conducted. If they fail to do so **Your Company Name** cannot be held responsible for incomplete or delayed work.
The client is responsible for providing access to the property at the scheduled time. If keys are provided they must open and close all locks required for access and to carry out the clean. If we are unable to gain access to the property, we reserve the right to cancel/reschedule the clean.
**Your Company Name** is not responsible for any alarms triggered during a clean. The client must provide **Your Company Name** with full instructions for disabling and/or resetting any alarm systems on the premises.
**Your Company Name** will endeavour to arrive at the scheduled time for the clean. However, reasonable allowance should be made, for circumstances beyond our control, which may delay our arrival.

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