Manage your it support business on mobile

About us

Blackbell is the simplest way to manage your it support business on mobile

We live in a faced-paced world where almost everything happens online. That's why you need to be able to manage your it support business wherever you are. With the Blackbell Mobile App, you can create your online website, manage your content, payments, customer service and personal calendar all on your smartphone, any time, anywhere.

Take control, upgrade your business, and deliver a world-class experience to your customer.

All this, for just $4 a month.

Create your website from your smartphone

Want to create a website for your it support business but don't own a laptop? - We've got you covered.

Use the Blackbell app to create a website for your it support services.

Get your own website with a branded URL
Create your pages or use our templates for guidance
Add text, images, videos, calendars and pdfs
Add and customise your services
Enable a multilingual website
Translate your content into different languages yourself or by using the integrated Google artificial intelligence one-click translate service.

Oversee your entire business - from your mobile

With the Blackbell Business Software App, you could be literally anywhere and operate your it support business, incredible right?

View and accept customer's orders
Create and send quotes and payment links
Collect payments and refund charges
Edit your content, homepage and services
Service your customers with an integrated chat
Access your personal calendar
View and create discount coupons
Manage influencer campaigns
Access your app settings

Available on IOS and Android

Create a perfect booking or ordering flow

Blackbell gives your service building a unique level of sophistication and efficiency - There’s no one like us.

We have plenty of intuitive tools for you to create the perfect booking flow for your it support services, all from your smartphone.

Demand information from your clients with checkboxes, quantity pickers and text boxes, make these fields mandatory or not.
Add a location module where the customer can enter an address and a scheduling module where the customer can pick amongst pre-defined availabilities.
If you need your client to communicate pictures with you, they can also upload images as part of the booking flow.
And once the booking is done, you can capture your client’s signature.

As you experience with selling your service online, you might want to tweak around the requirements of your booking steps to make your life easier.
Edit your requirements in a couple of clicks from any device at any time - no need to be a coding genius.

Get paid swiftly, wherever you are

It's never been so easy to get paid

Generate links to request payments from your customer for your it support services.
Set up recurring subscriptions and send quotes
Send payment receipts
Chat with your customer on-the-go
See all your messages in your mailbox and set the priority of messages to be handled
Set automated replies and get transparency with read receipts.
Track how much you have in your Blackbell account with a Balance feature and schedule your pay-outs to your personal account.

Promote your it support services on your mobile phone

Blackbell will help you promote your it support business. Engage previous and future customers, create marketing campaigns and sell via marketplaces.

Coupons - Create discount codes for your customers with plenty of options to choose from on their type, amount, and the targeted services and customers.
Email Campaigns - Select previous customers who have booked your it support services and send them marketing emails.
Influencer Campaign - Create and launch a social media affiliate campaign.
Join one of the Marketplaces built on Blackbell - Increase your market reach by using nearby Blackbell Marketplaces to sell your it support services.

And so much more...

There is so much a Blackbell platform can do for your it support business.

Accessibility - The Blackbell business software and website builder is accessible on smartphone, tablet and laptop.
Customization - make your website feel like you with colour and font personalisation.
Personal Calendar - always stay on top of your bookings and meetings.
Instant communication - chat directly with your customers answering any queries, used saved responses to save time.
Add your team members to your Blackbell interface, assign chats, tasks and orders and chat about existing orders.
Multilingual website – translate your content into as many languages you like yourself or with our one-click translate service.
Customer profiles - access compiled profiles about your customers with previous bookings and information.
Get real-time feedback about how you are performing. Analyse your data and optimise your business accordingly.
Cyber Security and Legality - upload your own terms of service, customer's rights, get a cookie consent box and HTTPS everywhere. Get Hosting and Cloud storage and don't ever lose your Data by exporting it regularly.
Constant support - Blackbell will always be there to help you. With live chat support, help documentation and tutorial videos, you will never be at loss.

On their own, theses tools would cost:

Website builder & hosting $29 / month
Services form builder $39 / month
Online payments $29 / month
Recurring subscriptions $49 / month
Coupons $29 / month
Live chat & CRM $29 / month
Orders manager $79 / month
Mobile manager $99 / month
Total $382 / month