Build a website for your business - even if you're a tech newbie
Our content management system has been carefully created so that it is easy to use for just about anyone, and we’re sure that includes you.
Use one platform - create your computer support business website and manage it.
Dazzle your customers with a slick presentation, courtesy of Blackbell.
Use one platform - create your computer support business website and manage it.
Dazzle your customers with a slick presentation, courtesy of Blackbell.
- Get your own computer support business' website with a branded URL.
- Create your pages or use our templates for guidance.
- Add text, images, videos, calendars and pdfs.
- Add and customise your services.
- Enable a multilingual website
- Translate your content into different languages yourself or by using the integrated Google artificial intelligence one-click translate service.
Make it your own
Custom Mobile App, Domain and Branding
Blackbell allows you to create your very own IOS or Android app. - Your computer support business' website will merge into an app that your customers can find on the Apple App Store or on Google Play and from which they will be able to book your services. Or you can also skip the complications and use our native app Blackbell app where your customers will be able to find your platform.
Blackbell allows you to create your very own IOS or Android app. - Your computer support business' website will merge into an app that your customers can find on the Apple App Store or on Google Play and from which they will be able to book your services. Or you can also skip the complications and use our native app Blackbell app where your customers will be able to find your platform.
Register your own domain name - Give a professional and slick look to your computer support business. By buying your domain name with Blackbell, skip the technical configurations and get your own .com website in just a few clicks, we'll do the work for you.
Or connect an existing one - If you already own a domain but want to use Blackbell, you can easily connect your Blackbell platform to your domain.
Master your business branding and make your website feel like you - upload your own logo and customize your look and feel with a palette of colours and the possibility to change theme and size of content.
Your time is essential - Make sure you manage it like a pro
The Blackbell business software has an integrated calendar so that you can keep an eye on your bookings/meetings.
Give us your availabilities
Let Blackbell know when your computer support services are available and it’ll do the work for you - Simple rules made with a simple set-up.
Display real-time availabilities
Your clients will be able to see when your computer support services available and book instantly, no hassle.
Define your own rules
Set buffer times before/after bookings. Set daily limits, slot limits and minimum notice for booking.
It’s never been so easy to get paid
Get paid on-the-go with Blackbell
Generate links to request payment from your customer for your computer support services. Your client will then be notified by email and can add their payment details and process their order in less than 60 seconds
Get paid by quote. If a customer requests a particular service, come back to them with a quote that they can easily accept or reject.
Set up recurring payments and subscriptions. The days of chasing down clients, taking cards over the phone, or re-entering the same info month after month are over. If your client trusts in your services, he can simply set up a recurring subscription. It’s billing made simple.
We’ve also enabled a ‘Balance’ feature for you to track how much you have in your Blackbell account that you can withdraw with Transferwise or Stripe, and see in real time the money that will come into your account. You can even set a schedule for your pay-outs.
Generate links to request payment from your customer for your computer support services. Your client will then be notified by email and can add their payment details and process their order in less than 60 seconds
Get paid by quote. If a customer requests a particular service, come back to them with a quote that they can easily accept or reject.
Set up recurring payments and subscriptions. The days of chasing down clients, taking cards over the phone, or re-entering the same info month after month are over. If your client trusts in your services, he can simply set up a recurring subscription. It’s billing made simple.
We’ve also enabled a ‘Balance’ feature for you to track how much you have in your Blackbell account that you can withdraw with Transferwise or Stripe, and see in real time the money that will come into your account. You can even set a schedule for your pay-outs.
A business can't always thrive without teamwork
Start working together effectively and increase productivity.
Invite your team members to access the interface of your Blackbell business management software.
Invite your team members to access the interface of your Blackbell business management software.
Get your team together. - Choose what part of your computer support business they can access, whether they are an admin, take care of billing, edit content, manage customer service or/and process orders. For example, if you want to involve your accountant, simply give her permission to access Admin and Billing features and he will receive all invoices by email. If you want to add a computer support specialist, simply give him access to orders and customer service.
Get your team members to receive notifications about particular actions – they will get alerts through email or push notification.
Chat easily with team members – we’ve created an interface for your team to share thoughts and notes and we’ve called it private team notes. There, you can chat about an existing order and bring together a plan of action.
The back office is available in multiple languages, should your team come from all over the world.
Be there for your customer like never before
The Blackbell business software will get you to a whole new level of brilliance in customer service
Chat with your customer in real-time on the web or on your smartphone with our chat feature. Answer any questions or issues instantly and use saved responses to reply to frequently asked questions.
Look at your customer profiles to know exactly who you are dealing with and how to best serve them. Every time a customer uses your Blackbell platform, his actions (visits, chats and orders) are automatically compiled onto his customer profile.
Customers will receive notifications over email or push as per their settings about status of orders, subscriptions, refunds, messages and quotes.
We send the confirmation emails for you and save your valuable time.
Know your customer, tailor your service, give him efficiency and transparency.
Get feedback on how you’re doing
We measure how well you’re using Blackbell and tell you how you can improve.
A higher score means more sales and happier customers, trust us, we’ve got the data.
Improve your score to improve your business. It's that simple.
Improve your score to improve your business. It's that simple.
You can also access the most accurate information about traffic and usage directly from your back-office interface.
✓ Number of visitors
✓ Number of returning visitors
✓ Country of origin of visitor
✓ Average time spent on platform
Easily analyse your data and optimise your content accordingly, offer the most relevant user experience possible.
✓ Number of visitors
✓ Number of returning visitors
✓ Country of origin of visitor
✓ Average time spent on platform
Easily analyse your data and optimise your content accordingly, offer the most relevant user experience possible.
You can also track your revenue
✓ Total revenue
✓ % of those who booked
✓ # of those who booked
✓ Average booking amount
✓ View by period: by day, week, month, custom period
✓ Most booked services
✓ Biggest revenue generators
✓ Biggest spenders
✓ Total revenue
✓ % of those who booked
✓ # of those who booked
✓ Average booking amount
✓ View by period: by day, week, month, custom period
✓ Most booked services
✓ Biggest revenue generators
✓ Biggest spenders
Get a little something back when you tell your friends about us
For every new paying customer that you refer, you will earn 20% of their Blackbell subscription and the business using your coupon code will get 25% off their monthly subscription for 4 months.
You’ll get paid instantly via your Blackbell app every time a business you referred is charged for their monthly or yearly subscription.
Spread the love ❤
We’ll be here to help, every step of the way
The Blackbell team is here for you.
We have a live chat support integrated to our website, should you have any questions before subscribing. And a chat support integrated to your Blackbell back office, where we will answer any issues instantly.
For you to learn how to create your Blackbell platform, we have also carefully created a help section on our website with targeted articles and a search bar for you to find whatever you might need. Tutorial videos are also available.
Should you need more help with all the technical jargon, or should you not have time to build your own platform, we will happily link you with one of our Blackbell Experts who will do the work for you.
We have a live chat support integrated to our website, should you have any questions before subscribing. And a chat support integrated to your Blackbell back office, where we will answer any issues instantly.
For you to learn how to create your Blackbell platform, we have also carefully created a help section on our website with targeted articles and a search bar for you to find whatever you might need. Tutorial videos are also available.
Should you need more help with all the technical jargon, or should you not have time to build your own platform, we will happily link you with one of our Blackbell Experts who will do the work for you.
For your safety and security
Blackbell helps you to stay on top of your cyber legality and security.
GDPR & Privacy
- Custom your privacy terms - Upload your own terms of service. Add them to log-in forms and enable click-to-accept.
- Cookie Consent box - Add a cookie consent box to your website.
- Customers’ rights - Blackbell compiles with GDPR. Contact us for more info.
Data Export
- Export your content – Restore your website in seconds by importing a backup file.
- Export your customers – Never loose your customer profiles.
- Export your orders – Keep a history of all orders safe.
Cloud & Security
- Hosting – Your Blackbell plan includes hosting so you don’t have to worry about it. Your content will load quickly from anywhere in the world.
- Cloud Storage – We allows you an unlimited fair usage of storage in our optimized content cloud. Talk to us if you need more than 4GB.
- HTTPS Everywhere – We protect the safety and security of your business and customers by maintaining an SLL certificate.
