Hospitality & Airbnb Rentals

Offering on-demand services before and during stays

About

Hotels and Rentable Appartments are increasingly becoming a service hub (F&B, wellness, housekeeping, leisure…) and are closely connected to their local area. They all need a platform to smartly gather their entire service offering, both internal and external. 
Hotels also have strong operational specificities (multiple departments) and the question of guest loyalty is key.

Blackbell can help hospitality services upsell their guests, with better customer communication through live chats as well as the establishment of a vibrant local community for their hotel.

More than 200 hotels and rental businesses trust Blackbell to engage with their guests: 


Get Online Bookings

Get Online Bookings

Blackbell offers a fast booking experience to your customers while providing you with a workspace where bookings are organised and easily accessible.

Simply create a calendar with the availabilities of your rooms or apartments, and allow customers to choose from your real-time availability when booking a room.

You can ask for any information you require in the booking process with checkboxes, quantity pickers, text boxes and more. For example, you could ask customers to upload a picture of their id for you to save in your system to make the check-in process quicker.

When they have completed all the booking steps, they will be asked to create an account with you and have the option to save their payment details to facilitate further orders. Once they have booked with you, you will see them appear in your customers.

Upsell your Services

Upsell your Services

Use our bespoke multilingual booking process to upsell services such as room service, airport transfers, laundry, grocery shopping, etc.
A Blackbell website is not only a platform for your customers to safely and swiftly book their stays but also the online portal to all the services you provide, which will greatly enhance their experience with you.

Upsell your room service, airport transfers, laundry, grocery shopping or other services.

Increase customer satisfaction

Generate more positive reviews

Get paid online instantly, generate payment links, quotes to your customers or set up recurring payments for subscriptions.

Try it for free!

Start your free 30-day trial

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